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Running an online business is a challenge.
Running an online business is a challenge. For online shops, there is the issue of shopping cart abandonment. If you’re a virtual law practice, there’s the difficulty of maintaining confidentiality. Even for bricks-and-mortar outlets, operating in the online space is an important stream of revenue. The biggest challenge for any online business is ecommerce fraud.
Ecommerce fraud is a threat on many levels. It can impact revenue, credibility, brand reputation, customer loyalty, and even scaling in business. Online fraud takes various forms. In tackling it, there is a range of approaches. Let’s take a look at exactly what ecommerce fraud is, how to recognize it, and how to stop it before it ruins your business.
Ecommerce fraud consists of a variety of criminal activities targeted at online platforms. It can range from identity theft to stolen credit cards. It can be perpetrated by hackers and, sometimes, by customers.
Although it’s an ever-increasing threat to businesses, catching and prosecuting ecommerce fraudsters is complex and expensive. Consequently, convictions are rare. The best option for online businesses is to put their energy into prevention. The first step is understanding the range of fraudulent activities your business might face. Here are the most common types:
This is the most basic and common type of fraud. All businesses can fall prey to payment fraud, particularly through CNP transactions (card-not-present). Stolen credit cards are used for purchases which are then sold on for a profit. Stolen cards can also be used to buy gift cards and vouchers.
An offshoot of this type of fraud is “card testing.” This is when fraudsters make small purchases using stolen cards to test if the card works. These purchases aren’t the end goal, but if successful and unnoticed, they give criminals the green flag to go on and spend large amounts, usually on different sites.
Closely related to payment fraud is interception fraud. Here, fraudsters intercept and take products when they’re out for delivery. They place an order using a shipping address linked to a stolen payment card. To get their hands on the item, fraudsters either contact the delivery service to redirect the package, or they lurk close to the address of the victim (the genuine owner of the stolen card), sign for the package, and steal the package, literally intercepting it on the victim’s doorstep.
Basically, fraudsters look for weak or unguarded links in the order and delivery journey. Businesses that don’t have secure systems in terms of order management ecommerce are leaving themselves wide open to interception fraud.
This form of ecommerce fraud is exactly as it sounds. Criminals gain access to and take control of a user’s account. It’s a form of identity theft where fraudsters use stolen personal information and passwords to log into a customer’s account and then make purchases or use services. They will also change passwords and other personal information, locking the genuine customer out of their account.
This type of fraud not only affects retail; gaming and streaming platforms can easily fall prey also. When it comes to issues of streaming security and performance, account takeover is a major concern.
Here, the customer makes a purchase online but then claims that the transaction is invalid and asks for a chargeback. The card company is duty-bound to reimburse the customer, leaving the retailer or service provider out of pocket. Sometimes, the customer is acting in good faith, but often they aren’t. They might, for example, lie about not having received an item, or they may claim that an item they returned was never refunded.
Refund fraud is closely related to chargeback fraud. It involves a fraudster asking to be reimbursed because of accidental overpayment. The fraudster then asks for the refund to be paid to a different card, the original card is then not refunded, and the retailer ends up liable for this amount.
A little more complex in its setup is triangulation fraud. As the name suggests, it’s a three-sided arrangement. It involves a fraudster, a shopper, and an ecommerce business.
The fraudster sets up a fake storefront on a retail platform. The items for sale are usually high-cost goods at bargain prices. Customers are attracted to the shop and place orders; the fraudsters then use stolen credit cards to buy goods from a legitimate online business which they then sell to the fake store customers.
The real losers in this scenario are the unfortunate owners of the stolen cards, but a legitimate business could also be stung financially if the cards are identified as stolen and, by association with a scam, could also see their reputation damaged.
This fraud involves a buyer making huge quantities of purchases via malicious bots. The goods are then resold on a different platform. This activity causes wildly varying prices across the market and can destroy a customer base and profits.
Here, a fraudster will create a new account from parts of stolen, real identities. They can use this account to take advantage of offers and deals. As the fraudsters are using bits of true identities, it can be hard to identify this method of fraud.
Of course, ecommerce fraudsters aim to stay unnoticed by their victims, but fraud is never invisible. Any guide on small business management tips will talk about the importance of keeping a close eye on your business transactions on a daily basis. The same goes for being alert to fraud. There are definite tell-tale signs that companies can look out for. Here’s a list of the most common ones:
It’s all well and good knowing what types of ecommerce fraud exist and how to notice them. But the most important thing is knowing how to stop them.
The answer is part human and part tech. Asking your team to be vigilant in looking for red flags is vital. Make sure your staff is briefed and trained. Prioritize this in the same way you strive to streamline team velocity.
Of course, tech plays the main role in what is a crime committed via technology. Having the right systems and software in place to protect your company is just one of the many ecommerce tools for online business needed in today’s commercial world.
Tech can only help if it’s up to date. No software will save the day without maintenance. Fraudulent tactics, malware, and viruses are constantly evolving, adapting, and looking for gaps in your business’s defenses. Keep your software up to date to keep pace with new challenges.
This system is invaluable in detecting mismatches between customer addresses and card details. Credit card companies offer this service, which works by comparing the details a customer submits during a transaction with the address linked to the payment method. A code is then sent to the business, which flags discrepancies and suspicious differences.
Having customers create strong passwords and giving them clear guidance on how to do this can be a huge help in reducing fraud. Authentication processes that require codes sent to mobile devices or voice recognition can also put blocks in the way of potential fraudsters. No account is unbreachable but stepping up authentication makes life harder for fraudsters.
Good software will flag recurring cards, individuals, or addresses linked to attempted fraud or suspicious actions. Get your team involved in making a blacklist and regularly checking it against orders and transactions that are flagged as suspicious.
Outsourcing the payment side of your business to a reliable external specialist can be a safer way of handling secure payment. These companies will safely handle fraud checks, chargebacks, and data storage.
Account takeovers, new account opening, and all kinds of payment fraud are set to continue being threats in the future. Although, without a doubt, newer, more advanced versions are bound to emerge.
When it comes to ecommerce tech predictions, ai comes up again and again. Businesses are increasingly using ai for sales, so it stands to reason that fraudsters will use it too. But ai isn’t the only growing threat; synthetic identity and deepfakes are also emerging new forms of fraud.
Synthetic identity involves making a fictional persona from information about a real person and invented details. It’s a mix that can evade fraud detection software.
Deepfakes are digital, video versions of real people, manipulated to say and act as the creator decides. They’re created for malicious purposes, but the potential for deep fakes in fraud is worrying.
Ecommerce has no choice but to catch up and wise up to these fraud trends if businesses are going to protect themselves.
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About the Author:
Jessica Day is the Senior Director for Marketing Strategy at Dialpad, a modern business communications platform that takes every kind of conversation to the next level—turning conversations into opportunities. Jessica is an expert in collaborating with multifunctional teams to execute and optimize marketing efforts, for both company and client campaigns. Jessica has written for domains such as Lucky Orange and Filestack. Here is her LinkedIn.
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InventoryLab is known as the Standard for Amazon Sellers when it comes to Cloud Based Listing, Inventory Management, Cost Tracking, and Analytics.
Our suite of applications provide innovative and effective solutions for research, listing, shipping, inventory tracking, and accounting. Once you connect your Amazon selling account with Stratify, our marquee application, you’ll have access to powerful tools and features to increase your business’s efficiency and profitability.
We offer a 30-day free trial, no payment information required, so you can fully test out our applications and features to see if we are a fit for your needs.
BidX’ machine-learning algorithms continuously analyze the performance of ads and automatically adjust bids, keywords and budgets, making the ads 30% more profitable. With its hybrid model the tool allows manual adjustments tailored to specific needs and parameters to enable you to set your own ‘algorithms’ very easily and intuitively as well, using ‘If – then’ scenarios. BidX also supports the automation for keyword research and the setup of Amazon advertising campaigns 1-Click Setup – which works for multiple products and countries at the same time. New keywords will be created from search terms according to their performance in the campaigns and set as negative in their original campaign – entirely automatically. This saves a lot of precious time in managing the Amazon account that can now be used e.g. for sourcing new best selling products or expanding your teams.
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SkuVault inventory management software solves the most challenging part of omnichannel and eCommerce fulfillment: managing and tracking inventory at scale. Over 1,000 of America’s best retailers trust SkuVault to deliver what every buyer expects: orders picked, packed, and delivered without error, every time.
ScanPower helps sellers accelerate FBA inbound shipments without the need for Seller Central or Send to Amazon. Their intuitive platform puts everyone on the same page. Prep, label, pack, and ship faster than before. Streamline workflows, track COGS, and inventory value so you can scale your business and maximize profits.
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Payoneer empowers you to scale your business globally and domestically with a payments and working capital platform designed for today’s entrepreneur.
Differentiate your business with a platform designed for the needs of today’s eCommerce seller. Get paid by any of the world’s leading marketplaces, pay your suppliers and VAT for free, and manage multiple stores in one place. Finance the next stage of your business growth with instant working capital available to you at low rates.
SellerApp is an e-commerce data analytics platform tailored for Amazon sellers. They cater to vendors, sellers, and agencies selling on Amazon. Their tools are intuitive and well-integrated on their platform.
They offer a comprehensive solution with a variety of tools to help you excel in your marketing, sales, and operations of your Amazon business. These areas include but are not limited to PPC, product sourcing, product research, Amazon SEO, keyword research, listing optimization, inventory management, sales optimization, profit analysis, alerts & monitoring, and more.
They also offer tailored business services including sales optimization, listing optimization, advertising management services, etc.
One of the most impressive things about SellerApp is their automation. Their AI-driven software is trained in a way to transform data into actionable insights that work for your tailored business goals.
They also offer a wealth of resources in the form of blogs, webinars, events, videos, and other information for Amazon sellers who are willing to scale their business.
Escala Consulting & MultiplyMii Staffing takes a holistic approach to scaling all things digital. Built on the idea that only the right people building the right process will see business success, MultiplyMii identifies the best talent in the Philippines and overlays our human resource function to all but guarantee success in new hire selection, orientation, and ongoing performance management.
Escala Consulting is a low cost, boutique process improvement, and digital transformation consultancy. We leverage ex EY, Accenture, and tire one Filipino consultants to build out our own maturity framework methodology and process improvement techniques for the eCommerce & Amazon space. We pride ourselves on being the first consultancy at scale to support the SME digital market with solutions that see rapid improvement and calculated growth.
ShipHype is a 3PL that makes shipping easier for eCommerce businesses. Clients store and ship products from our warehouses in USA & Canada. All of our warehouses are company-owned and we don’t outsource fulfillment. Our head office is located in Toronto.
Some of the services we offer include:
Getida is the global leader in Amazon FBA auditing and reimbursement solutions for sellers worldwide. They ensure you are optimized for maximum profitability by finding and securing more in FBA recovery, allowing you to benefit from greater profitability, faster refunds, and more money to reinvest in your business.
An authorized Amazon Selling Partner and member of the Amazon Emerald Program, they’ve helped tens of thousands of sellers reimagine reimbursements as an additional revenue stream. Pair their auditing platform with their expert claims team and you’ve got a one-two combination that looks out for your money and your Amazon business’s growth.
Accelerating growth on Amazon since 2007. eComEngine creates powerful software to help Amazon sellers save time and increase profits. As the top-rated app on the Amazon Selling Partner Appstore, FeedbackFive is trusted by sellers all over the world to request and manage Amazon feedback and reviews. RestockPro simplifies FBA inventory management to help sellers stay in stock without overstocking.
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Forceget Digital Freight Forwarder has been helping Amazon FBA sellers more choosing the most efficient ways shipping from China by sea or air with most transparent prices. We offer our customers to use our digital freight platform to track their shipments online. Our DDP, door to door, service is highly used by Amazon FBA sellers.
Using our digital freight portal helps many Amazon FBA sellers to save time in communication and inventory planning. We always offer Amazon FBA sellers door to door service include all the costs from factory location until Amazon FBA warehouses. In this way Amazon FBA sellers know their exact landing costs to Amazon FBA warehouses.
ZonGuru is a leading Amazon software toolset used globally by thousands of sellers, enterprise-level brands and specialist agencies to optimize their customers’ storefronts and accelerate their sales. The platform offers 17 different tools connected to 10 of the largest Amazon marketplaces across North America, Europe, India, and Australia. Each of ZonGuru tools is helping sellers and account managers quickly boost listing rankings, steal market share, find new product opportunities and much more
ZonGuru launched the world’s first AI-Listing Generator for Amazon Sellers – powered by ChatGPT-4, as part of their Listing Optimizer tool. The AI integration combines ZonGuru’s Listing Optimizer tech with OpenAI’s new technology to produce high-quality, page 1-worthy product listings on Amazon in under 1 minute, moving Amazon experts from being content writers to content editors and freeing up valuable time to focus on the nuances needed to be the best. See for yourself and start your Free Trial today!
SellersFunding is a global financial technology company on a mission to empower growth for ecommerce sellers. The SellersFunding digital platform delivers a suite of financial solutions that streamlines global commerce for millions of marketplaces including working capital, cross-border cash management, and business analytical tools. For more information, visit https://sellersfunding.com/
Manage your global cash flow and bring international revenue home. Open currency bank accounts in the United States, Canada, United Kingdom, and other Amazon marketplaces. Pay suppliers and transfer funds at competitive exchange rates with a Global Currency account with OFX.
Comprised of former Amazon sellers, former Amazon employees, and legal experts, Appeal Wizards has a well-rounded team of Amazon policy experts who have earned an industry-leading suspended seller reinstatement rate.
The team has successfully resolved every suspension type and has the highest-touch approach in the industry, custom tailoring every appeal in every case and utilizing a vast array of contacts and channels at Amazon to get results.
Based on the experiences we and others have had, it’s clear they care deeply about their clients. They have a “leave no stone unturned” Account Monitoring and compliance service that any seller would be insane not to use, given the well-known fact that Amazon suspends up to 20% of all sellers each year, which can mean existential risk even to an established and rule-abiding Amazon businesses.
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Managing product listings can turn into a major headache as eCommerce businesses look to scale into new marketplaces. Existing solutions are too rigid, and ever-changing marketplace requirements means juggling disjointed product data across channels. eCommeleon helps you sell more products on more sales channels, in less time by integrating channel-specific product and platform requirements in one easy-to-use portal. With products and channels totally aligned, you spend less time fighting messy product data and listing errors and more time focussing on your business growth.
Verte is a cloud-based supply chain platform powered by AI, designed to help multi-channel retailers compete at the next level by integrating data across multiple touch points and channels to better manage their business needs.
Keeping inventory selling is a critical element to running a successful e-commerce business. Whether launching a new product or liquidating excess inventory, generating mass visibility and sales is a necessity. But with increased competition, more and more brands are vying for high visibility placements on the marketplaces.
That’s why it’s critical to use off-marketplace strategies to drive traffic and sales to your Amazon, Walmart or other store listings. Rebaid.com delivers this by getting your product in front of hundreds of thousands of shoppers and converting those views to sales. By offering an attractive rebate or discount to shoppers you drives the sales you need to successfully achieve a page 1 rank, or convert excess inventory back to cash.
EcomBalance is a customized, US based bookkeeping service that helps eCommerce and digital businesses better manage and understand their bookkeeping and finances.
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Thousands of online sellers from all niches and levels use 3Dsellers every day to expand and manage their businesses. 3Dsellers’ tools have provided countless sellers with time-saving, sales-boosting features to grow their eBay business from a blooming account into an enterprise.
Growing in popularity are 3Dsellers multichannel features, attracting some of the biggest merchants online and providing growing sellers with 5-star support capabilities.
RJM Tax Exemption is a sales tax specialist company that helps online resellers purchase from their suppliers without paying sales tax, saving them an average of 7% on their gross purchases. We also offer other services such as sales tax filing, sales tax compliance, US LLC/Corporation formation, and EIN formation for US and NON-US clients. We work with all online marketplace sellers including Amazon, Walmart, Shopify, eBay, Facebook, and more.
There are No Gray Areas in the work that we do as we abide by high industry standards to make sure our clients are always happy, up to date, and profitable.
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hellotax offers online VAT Registration & VAT Filings to reduce your workload. Stay tax compliant within Europe and start monitoring your thresholds with our free tool today.
Seller Central sucks. You deserve better! Seller Candy acts as the technical arm of your Amazon business, bridging the gap between you and Seller Support. No more templated responses, complicated POAs or being bounced between departments – we’ll deal with all of that and free up your time and energy to focus on growth.
Payability is the leading short-term funding solution for Amazon and eCommerce businesses in the United States. They provide capital advances of up to $250,000 and accelerated daily payouts for sellers on Amazon, Shopify, Walmart, and NewEgg making at least $10,000/mo or more in sales. Their funding is primarily used for inventory and marketing purchases. There are no credit checks and no complicated paperwork.
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AiHello uses artificial intelligence to spot opportunities for ACoS reduction and revenue growth that would’ve been missed by a human expert. We do all this on autopilot to save our customers countless hours each week.
AiHello also has the best seller support out of all the PPC softwares available, where each account comes with a dedicated PPC specialist and monthly strategy calls to help you succeed.
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IG PPC is a Hands-on Amazon PPC agency for 7-9 figure Amazon brands.
Achieve category dominance on Amazon through premium SEO and PPC marketing. Run by real humans who want to see you crush it as badly as you do.
We keep a close watch on organic + PPC sales for your overall brand and for each individual ASIN, adjusting our strategy accordingly. Then we do it again. And again. Until you’re category royalty.
Since we’re a small, tightly-run agency, you get the best of both worlds: agency-quality performance with the accessibility, convenience, and commitment of an in-house team.
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Link My Books helps e-commerce sellers save time and money by automating their bookkeeping.
We support all the major sales channels including Amazon, Shopify, eBay and Etsy plus the top bookkeeping platforms such as Xero and QuickBooks.
Each time you receive a payout from a sales channel, Link My Books breaks down all the sales, refunds, fees and most importantly taxes that made up the payout amount.
You end up with a clean summary entry posted to your bookkeeping software which matches exactly the deposit you received into the bank, making reconciliation of your entire month’s sales a quick and painless process.
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ArbitrageCard is the only discounted gift card platform dedicated to eCommerce sellers. They increase your profit margin by helping you pay less for the products you already buy! At ArbitrageCard you can buy discounted gift cards for the most popular eCommerce suppliers. Whether you’re doing Retail Arbitrage or Online Arbitrage, every percentage point counts!
The premier wholesale bulk analysis, sourcing & profit calculation software for professional Amazon Sellers. Created by Amazon sellers & constantly evolving since 2016!
Bulk Wholesale Spreadsheet Scan-
Quickly scan and analyze your supplier’s wholesale product lists to find profitable products that can be sold on Amazon. Analyzer.Tools can process tens of thousands of products to identify the handful of profitable products that actually sell, in minutes!
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FBA Bros is an e-commerce agency with core expertise in brand building and scaling. Whether it is selling through Private Label of Wholesale, our company has helped sellers in achieving their business objectives.
Through our technical expertise of advanced budgeting, product research & evaluation, brand relationships, launching new brands or management, we increase their visibility across various channels, and most importantly, generate high ROI.
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youbuyda is a leading German company for SaaS solutions in the field of local commerce, specializing in seamlessly connecting brick-and-mortar retailers and their locally available products with online-searching customers. The motto of youbuyda, “Simple. Local. Online.”, succinctly captures the essence in three words: user-friendly solutions that make local businesses and their products accessible online.
youbuyda is designed for brick-and-mortar merchants who want to maintain online sales channels, including Amazon, while focusing on the physical store experience. Physical retailers can make their inventories available online, allowing local customers to see nearby product info, availability, and purchase options in search results. Then, youbuyda helps selling partners track and fulfill online orders through a centralized interface.
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Fulfillment-Box is a 3PL company with a versatile solution for e-commerce, providing fulfillment center services, FBA prep center services and certain legal services for Europe. 3PL services such as storage, FBM and SFP order fulfillment, returns processing, FNSKU labeling, as well as preparation and shipment of goods to Amazon’s warehouses (FBA). Legal services such as LUCID and EPR registration in Europe, assistance with customs clearance for Germany (direct RP for customs clearance), assistance with obtaining WEEE EU numbers in Europe, obtaining VAT numbers for Germany and Estonia, obtaining EORI numbers for Germany.
Fulfillment-Box manages 15 warehouses worldwide, including in the USA, Europe, Canada, and China. They regularly expand their network by opening new branches. The company does not impose restrictions on the number of orders or storage volumes and is open to collaboration with businesses of any scale. In their operations, Fulfillment-Box uses cloud software, which enables real-time inventory tracking, handling multi-channel orders, and provides clients with access to up-to-date information anytime, anywhere. The system integrates with key marketplaces and e-commerce platforms such as Amazon, eBay, WooCommerce, Shopify and more.
A significant advantage of the company is its technical support. They create individual Telegram or Skype chats for each client, with specialists available throughout the week for consultations in English, German, Ukrainian and Russian.
Fulfillment-Box is a reliable and professional partner for e-commerce businesses.
Best known as the administrator of the Global Trade Item Number (GTIN) and UPC barcode, GS1 US also helps develop best practices for efficient supply chains and effective business relationships—all to help better serve today’s consumers and their changing needs.
AMZScout offers the most accurate Amazon product research tools with a web app and Chrome browser extension, giving you detailed sales and market data for any product or niche category. By using AMZScout’s collection of services, both new and experienced Amazon sellers can utilize a plethora of information to help them formulate better strategies, helping them outsell the competition and dominate the market. From sales volumes and profit margins to keyword rankings and niche reports, using the right information helps sellers target the most lucrative products for their businesses.
Viably is the working capital provider for ecommerce sellers. Viably helps ecommerce business owners meet their goals with flat-fee funding, banking, and forecasting tools. As ecommerce business owners, your ability to grow can be impacted by payout waiting periods, high up-front costs for inventory orders, or just that your bank doesn’t get your business. Viably was built for ecommerce sellers to overcome those hurdles. By integrating with your shop’s finances in real-time, Viably can provide immediate access to funding and digital banking tools–saving you time and unlocking the capital you need. Achieve your growth goals with Viably.
Seller Assistant is an Product Research Software for selling on Amazon. It combines two extensions: Seller Assistant Browser Extension, and IP-Alert Chrome Extension by Seller Assistant, Amazon seller tools: Bulk Restrictions Checker and UPC/EAN to ASIN converter, and features: Side Panel View, FBM&FBA Profit Calculator, Quick View, ASIN Grabber, Stock Checker, IP Alert, and Restrictions Checker.
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Special Offer Exclusive offer of$20 discount on the first annual subscription.
SixSync integrates e-commerce-related software platforms, automating the synchronization of critical data such as orders, products, inventory, and shipping. This integration lets you utilize essential software without manually transferring data between systems, streamlining operations for enhanced productivity and seamless workflow management.
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SellerSprite is an all-in-one Amazon seller tool dedicated to empowering e-commerce entrepreneurs with the insights and resources needed to succeed in a competitive marketplace. Our platform offers a robust suite of features including detailed keyword research, in-depth product analysis, and sophisticated competitor tracking. These tools allow sellers to optimize their product listings, uncover profitable opportunities, and make data-driven decisions to enhance their business performance.
SellerSprite stands out with its user-friendly interface and powerful analytics, which simplify the complexities of market research and product optimization. Whether you’re a beginner looking to enter the Amazon marketplace or an experienced seller aiming to refine your strategy, SellerSprite provides the essential tools and support to achieve your goals.
Our mission is to equip Amazon sellers with the knowledge and tools necessary to navigate the ever-changing landscape of e-commerce. By leveraging our comprehensive data and innovative features, sellers can maximize their sales potential, improve their ranking, and ultimately drive business growth. Join the thousands of successful sellers who trust SellerSprite to elevate their Amazon selling experience.
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CardCash is the nation’s leading and most trusted gift card marketplace, helping eCommerce sellers save thousands of dollars every month. With access to our Elite Buyer platform, you can access discounted gift cards from over 500+ national brands.
Receive a $100.00 site credit when you spend $5,000.00 or more in the first 60 days of partnership.
Special Offer Use the coupon code ‘SELLERSNAP’ to get 35% off for a year or 45% off for a month.
Ruby is an all-in-one financial platform for e-commerce businesses. They provide a seamless banking experience, via partnership, with physical/virtual cards for easy expense management. Ruby offers advanced tools like automated audits on 3PL and logistics to reimburse erroneous fees and automated chargeback resolution to protect your bottom line. Ruby’s tools and analytics give a birds-eye view of your finances and help streamline your business.
Special Offer Use the coupon code ‘SELLERSNAP’ to get 35% off for a year or 45% off for a month.
Are you tired of juggling multiple sales channels and spending hours updating inventory, listings, pricing and orders? Look no further than EasyChannel!
EasyChannel all-in-one solution streamlines the process of managing inventory, listings, product data, and orders on all of your selling channels, including popular platforms such as Amazon, Walmart, eBay, Etsy, Shopify, WooCommerce, BigCommerce, Facebook and more!
With EasyChannel, you can focus on growing your ecommerce business while we take care of the rest. Say goodbye to the hassle and hello to a more efficient and profitable business with EasyChannel. Join the thousands of satisfied sellers who have increased their sales and saved time with EasyChannel.
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No matter where you sell your products online – from marketplaces like Amazon and eBay to your own online store – ReplyDesk got you covered!
ReplyDesk multi-channels helpdesk brings all of your customer service messages into one easy-to-use inbox, making it simple and efficient to manage and respond to customer inquiries.
View and respond to customer messages from all your selling channels in one place, with a variety of handy helpdesk tools and features to streamline your customer service process. Say goodbye to juggling multiple inboxes and hello to a more organized and effective helpdesk solution with ReplyDesk. Take charge of your customer service today and watch your business thrive with happy and satisfied customers.
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The integration of Seller Snap with EZ Cloud allows Seller Snap users with existing EZ Cloud accounts to download cost data from EZ Cloud into the Seller Snap interface via FTP.
Once FTP credentials have been sent to EZ Cloud and the integration has been set up, Seller Snap will periodically receive cost reports for the user’s store.EZ Cloud users can now benefit from the automated AI repricing method that Seller Snap provides to all its users.
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