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Tracking Customer Orders with Amazon Order ID

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What is Amazon Order ID? | Seller Central 

One reason Amazon sellers like the Amazon Seller Central platform is its user-friendly interface. Checking orders, tracking information, identifying delivery location and account health, and accessing crucial seller metrics and other relevant reports is much easier with Amazon.

In particular, Amazon devised a numerical ID system to help sellers efficiently track orders. This tracking number system is known to sellers as the Amazon Order ID.

Each Amazon Order ID is unique to avoid confusion on the seller’s part. This system helps ensure that sellers do not mix up one order from another, especially when there are follow-ups or questions about a specific Amazon order.

Furthermore, the Amazon Order ID also serves as a confidentiality veil for Amazon shoppers since the Order ID numbers replace shoppers’ real names.

To summarize, an Order ID is a valuable Amazon tracking ID for sellers to cross-reference orders, a faster way of checking details, and a secure method of guarding a customer’s real name.

What Does the Order ID Showcase?

The Order ID in Amazon Seller Central is a convenient method of quickly filtering orders. It makes the sellers’ task of tracking orders more efficient and faster.

With the help of an Order ID, relevant details concerning the customer’s order can be quickly determined. Sellers will have a quick reference on information such as the date the order was placed, its shipping status, product details, payment information, and other important tracking information.

The Order ID also helps sellers track package progress, ensure timely deliveries at a secure location, and satisfy customers.

How to Find the Amazon Order ID?

The Amazon Order ID makes order tracking much easier, whether you are an Amazon seller or a customer. Here’s a guide for sellers and shoppers to help you quickly find the Order ID of a specific item. 

Where Do I Find the Amazon Order ID? | Shopper’s Perspective

If the need for you to obtain your Amazon Order ID arises, here’s a straightforward guide you can follow to get it:

Step 1—Log in to Your Amazon Account: Go to Amazon.com and log in with your account credentials.

Step 2—Go to Your Orders: Once logged in, look for the “Accounts & Lists” dropdown menu, then click on “Orders.” Alternatively, you can click the “Returns & Orders” menu just beside the “Accounts & Lists” dropdown menu.

 

Image Adapted from Amazon.com: Amazon.com Landing Page; Retrieved: ‎24 ‎September ‎2024

 

Step 3—Locate the Item and Order ID: Once you are redirected to the “Your Orders” page, you will see a list of your recent orders. You can also use the search bar to find the item you ordered.

Once you find the order you’re looking for on the order page, you’ll see details like the items ordered, delivery method, and payment method. The product’s Order ID is usually located in the top-right corner of the order summary or directly beneath the order date.

Where Do I Find the Amazon Order ID? |  Seller’s Perspective

On the other hand, if you are an Amazon seller and in need of the Order ID for an order placed by a customer, here’s how you can locate it:

Step 1—Log in to Your Amazon Seller Central Account: Go to Amazon Seller Central and log in with your Seller Central credentials.

Step 2— Navigate to the Orders Page: From the main dashboard, hover over the main menu and click “Orders.” Once the sub-menu appears, click on “Manage Orders.”

 

Image Adapted from Amazon Seller Central Page: Landing Page Main Menu; Retrieved: ‎24 ‎September ‎2024

 

Step 3—Locate the Item: Once you are redirected to the order page, you can see a list of recent orders. If you cannot find the specific order you are looking for, you can use the search bar to enter details such as order date and item purchased. Alternatively, you can also check the “Shipped,” “Unshipped,” or “Canceled” tabs.

Step 4—Finding the Order ID: Once you have identified the item ordered, you can check the “Order Details” section. The Order ID is prominently displayed along with the order date, payment status, and other relevant customer information. The Amazon Order ID will look like a long string of numbers and hyphens, such as “123-1234567-1234567.”

 

Image Adapted from Amazon Seller Central Forum Page: Manage Order Page; Retrieved: ‎24 ‎September ‎2024

 

Other Amazon Seller Central Metrics and Reports

Account Health

Since Amazon is serious about customer service and seller efficiency, you should regularly check the Account Health section of your Seller Central account. The Account Health report gives you an overview of whether your performance aligns with Amazon’s policies and terms of service.

To maintain excellent account health, you should always strive to offer high-quality products and the best services, including adhering to the estimated delivery date and delivery location.

Voice of the Customer

This section on your Seller Central account will help you understand the customer experience with your listing. You can review the product or listing feedback from Amazon shoppers, allowing you to take immediate action to fix any listing issues raised by customers, including issues with delivery service providers or Amazon logistics.

Fulfillment Reports

Once your listing has generated good traffic, you should also note the efficiency of the order fulfillment. The Amazon fulfillment report will give you an overview of your Amazon inventory levels, inventory age, payments, and returns.

This report is crucial for sellers, as it will guide them in making better operational decisions. For instance, if a delivery attempt or your own shipping service fails, the fulfillment report will greatly help.

Pricing Health

This section of Amazon Seller Central is dedicated to providing Amazon sellers with an overview of their sales conversion. It also showcases deactivated offers that may have pricing mistakes. This section also gives Amazon sellers an overview of their Amazon Buy Box eligibility.

If you wish to learn more about Amazon pricing, you can check its pricing page. However, if you want to automate your Amazon repricing strategy fully, you can use a third-party automatic AI Amazon repricer like Seller Snap.

Know Your Business

With the help of Amazon Seller Central reports and metrics, you can easily harness information concerning your business to create a better strategy. A better understanding of the use and importance of Amazon Order ID, Amazon delivery system or shipping method, and other crucial reports and metrics mentioned above will help you improve your business moving forward.

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